Do you need help with your proof of address?

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To make our on-boarding process simpler and faster, read the instructions below for more information on the types of address proofs we accept.

I have an existing proof of address:

We accept the following documents provided they contain the associated information:

- Utility Bills: (DEWA, SEWA, FEWA, ADCC) A residential address, dated within 12 months and the name of the account holder.

- Tenancy Contract: A residential address, dated within 12 months and the name of the account holder.
(Signed and Stamped).

- Bank Statements: A residential address, dated within 12 months and the name of the account holder.

I do not have a proof of address in my name:

If your address is under someone else's name, it's not an issue as we have several clients in a similar situation.

As an alternative, we'll need:

- The proof of address (examples shown above) in the roommate's name. Any of these documents which has both their name and residential address.

- Your roommate's passport.

- Their email address to send a quick message to confirm that you live at the address stated in the document.

You can always either upload these documents on your Sarwa login or through this link : [inquiry form link here]

For any further questions, please feel free to submit a request on the top right of the page.